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Exciting News from Ace Hardware; Introducing our New Drop Ship EDI Technology Partner!

 
Ace Hardware is partnering with a new service provider for consumer drop ship, RSC and AceNet direct EDI orders. We are very happy and excited to introduce you to our new partner, Logicbroker! Ace will be working with Logicbroker on all orders at no cost to you with an effort to provide better visibility into order management and provide a seamless experience for Ace customers.  All of your orders will be visible within the Logicbroker portal.
 
What we need to start: First and foremost, we need your partnership!  We will provide you with all the needed information for the setup we will need your support with resources to ensure success!  The move to Logicbroker, with your assistance, should take 2-3 weeks depending on your integration path!

The first step to start the transition is to fill out the Logicbroker supplier survey. (It may help to have a technical resource available to help!).  You can access the survey by clicking here!

 
What are the next steps? Please ensure that you fill out the survey as soon as possible as there will be more information available in the Knowledge Base in the Logicbroker Portal!

Once you start, we can get you up and running in as little as a day assuming you have the resources available for the set up. Here's how much time is needed to go live with the Portal (aka Browser) option:

  1. Complete the Survey (< 10 minutes)
  2. Receive an invitation to create a username and password
  3. Create a username and password (< 5 minutes)
  4. Setup test products and inventory (< 30 minutes)
  5. Go through the required test cases (< 2 hours)
  6. Go Live!
  7. Pick, pack and ship with speed and accuracy!


If you choose an integrated option, it can take up to 2-3 weeks to complete provided that technical resources are available to get the set up complete. If resources are not available, we recommend that the Logicbroker Portal/browser option is chosen while the integrated connection is tested and enabled. A partial integrated connection may also be an option to help expedite the process if you feel your company does not want to take advantage of the browser option.