How do I process a shipment?

BBQGuys has a full suite of options when creating shipments, whether they are in the Portal or via another communication method (EDI, XML, API, CSV).

Vendors are able to process a shipment using ShipEngine (parcel shipping labels, such as FedEx and UPS), Convey (automated freight/LTL pickups, such as R&L or ABF), or providing the information manually.

Videos:

1: Creating a ShipEngine (parcel) shipment: http://www.screencast.com/t/URz8Rga96M6

2: Creating a Convey (freight) shipment: http://www.screencast.com/t/sDBJMRVzRm4o

3: Creating a manual parcel shipment: http://www.screencast.com/t/2jr42pZdVgJA

4: Creating a manual freight/LTL shipment: http://www.screencast.com/t/9WYo3TnSBE9

Option Steps

1: To ship using ShipEngine (parcel), using the BBQGuys FedEx account and generating a label in the Portal:

Enter in Ship From address (or use Address Book)
Do not enter in a Pickup Date
From the Packages drop down, choose “the merchant’s account”
Enter in dimensions and weight for the box
Confirm the items in the box (it pre-populates with what was ordered, but you can edit if you need to)
Click Submit. You are done.
If the shipping label does not pop-up automatically, refresh the browser window, then scroll down to attachments section to get the parcel label to print.

2: To ship Convey (freight/LTL), which schedules a pickup and generates a BOL on BBQGuys account:

Enter in Ship From address (or use Address Book)
Enter in Pickup Date for when the pallet should be picked up
From the Packages drop down, choose “Manual Entry”
Enter in dimensions and weight. Do not enter in a carrier or tracking number.
Confirm the items in the box/pallet (it pre-populates with what was ordered, but you can edit if you need to)
Click Submit
Wait 10 seconds, and the BOL information (the URL) displays up in the top right area (General Information section) for you to print/download

3: To ship parcel manually (you shipped via your parcel carrier account on your end):

Enter in Ship From address (or use Address Book)
Do not enter in a Pickup Date
From the Packages drop down, choose “Manual Entry”
Enter in dimensions and weight for the box
Select the carrier in the drop down
Enter in the tracking number
Confirm the items in the box (it pre-populates with what was ordered, but you can edit if you need to)
Click Submit. You are done.

4: To ship freight/LTL, manually (you scheduled the LTL provider pickup yourself, on your account):

Enter in Ship From address (or use Address Book)
Do not enter in a Pickup Date
From the Packages drop down, choose “Manual Entry”
Enter in dimensions and weight
Select the carrier in the drop down
Enter in the PRO number in the tracking number field
Confirm the items in the box/pallet (it pre-populates with what was ordered, but you can edit if you need to)
Click Submit. You are done.

Read more information here with screenshots if the videos and steps above don't cover your question:

https://bbqguys.logicbroker.com/hc/en-us/articles/360023062231-Creating-a-Shipment