FTP Directories

Logicbroker-hosted SFTP

All users are able to connect to us using our Logicbroker-hosted SFTP. See credentials below to access the stage and production SFTP/FTP sites created on your behalf:

Stage Host: vftp-stage.logicbroker.com

Production Host: vftp.logicbroker.com

Credentials: Users can either use:

User Credentials: Use the same username and password you use to log into the portal
Account Credentials (recommended): The username will be your Logicbroker Account Number (Settings > Account Information > Account Number) and your password will be your API key (Settings > API Authentication > Primary Key)

🗒️Note:

If you are using an automated integration, it is recommended to use the Account Credentials instead of the User Credentials in order to prevent the integrated portal user from changing their password and breaking the connection.

🗒️Note:

If you need to white list the Logicbroker IP address, it is 20.231.21.146 for Stage and 20.124.32.239 for Production. Please be aware that Logicbroker does not monitor these IP addresses (if they change), and users should be able to look up the vFTP IP address independently.

Your files will be located in the folder that corresponds with the communication type you use. If you use EDI, the EDI folder will contain all the relevant documents.

Directory	Sub-directory	Description
APIXML	/Inbound /InboundByPartner /Outbound /Archive	Inbound will be where XML files will be picked up, such as orders. Retailer > Vendor InboundByPartner will be where XML files will be picked up, such as orders. Retailer --> Vendor Outbound will be where XML files will get posted, such as shipments. Vendor > Retailer Archive will be where XML files can be moved after action has been taken, such as picking up orders. It is optional, and it is up to each vendor to determine whether to delete or archive. NOTE: This directory will only be used for the Logicbroker standard XML format. This is the format to use if you are connecting to Logicbroker via the Logicbroker API.
CSV	/Inbound /InboundByPartner /Outbound /Archive	Inbound will be where CSV files will be picked up, such as orders. Retailer > Vendor InboundByPartner will be where CSV files will be picked up, such as orders. Retailer > Vendor Outbound will be where CSV files will get posted, such as shipments. Vendor > Retailer Archive will be where CSV files can be moved after action has been taken, such as picking up orders. It is optional, and it is up to each vendor to determine whether to delete or archive. NOTE: You must either delete or move order files out of the Inbound location for any new orders to be received.
CustomXML	/Inbound /InboundByPartner /Outbound /Archive	Inbound will be where Custom XML files will be picked up, such as orders. Retailer > Vendor InboundByPartner will be where Custom XML files will be picked up, such as orders. Retailer > Vendor Outbound will be where Custom XML files will get posted, such as shipments. Vendor > Retailer Archive will be where Custom XML files can be moved after action has been taken, such as picking up orders. It is optional, and it is up to each vendor to determine whether to delete or archive. NOTE: This directory will be used to process a customized XML format, either mandated by the Retailer and/or Vendor. This is the XML format to use if you are not using the Logicbroker API to post documents. NOTE: You must either delete or move order files out of the Inbound location for any new orders to be received.
EDI	/Inbound /Outbound /Archive	Inbound will be where all EDI files will be picked up, such as orders. Retailer > Vendor Outbound will be where all EDI files will get posted, such as shipments. Vendor > Retailer NOTE: You must either delete or move order files out of the Inbound location for any new orders to be received.
JSON	/Inbound /InboundByPartner /Outbound /Archive	Inbound will be where JSON files will be picked up, such as orders. Retailer > Vendor InboundByPartner will be where JSON files will be picked up, such as orders. Retailer --> Vendor Outbound will be where JSON files will get posted, such as shipments. Vendor > Retailer Archive will be where JSON files can be moved after action has been taken, such as picking up orders. It is optional, and it is up to each vendor to determine whether to delete or archive. NOTE: You must either delete or move order files out of the Inbound location for any new orders to be received.
ManagedInventory	134450/Outbound	This is where you would drop an Excel or CSV inventory file to be picked up by the Retailer. Use the Standard Feed template unless otherwise directed. NOTE: EDI 846 files do not go in this location, they go in the EDI location.
Packing Slip	/Inbound /Archive	Inbound will be where you can pick up Packing Slips in bulk (this has to be set up with Logicbroker prior to using). Archive will be where Packing Slip files can be moved after action has been taken, such as picking up packing slips. It is optional, and it is up to each vendor to determine whether to delete or archive. NOTE: You must either delete or move packing slip files out of the Inbound location for any new orders to be received.
Product	/Outbound	Outbound is where you would drop a product setup CSV file. Only use if directed by Logicbroker.