Step 6: Go Live

Request to Go Live

Once you have completed all of onboarding steps, click on Request to Go Live. ITA Group will review and approve your request; or reject your request in the event that any required actions have not been completed. 

ITA Group will push your account live

ITA Group will confirm all onboarding steps are complete and will push your account into production. You will receive an email with the subject line "[Supplier]'s connection with ITA Group is live!" This email will link you to our production portal.

Complete Post-production Steps

Once you are live, you will need to complete post-production onboarding steps. Any settings added in stage will not carry over so these will need to be re-configured in production:

1. Set up your connection in production
   • API Suppliers: Generate a production API key from the API page
   • EDI Suppliers: Add your production EDI connection from the EDI page
2. Upload/send a live product file from the Product Onboarding Center page 
3. Upload/send live inventory in production from the Inventory Feeds page
4. Upload a matching file in production from the Inventory Feeds page 
5. Re-configure any stage settings in the production portal