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Walmart Marketplace

In order to activate your Walmart Marketplace connection, you must be an active Logicbroker customer.

Become a Logicbroker Customer

 

About this app

Walmart Marketplace is an online platform where third-party sellers list products on Walmart’s website, accessing Walmart’s vast customer base. Logicbroker’s connection to Walmart Marketplace provides sellers with an easy way to connect, sell on and process orders using a single connection. Start selling on Walmart Marketplace! Become a Seller

 

Features

  • Send Inventory
  • Send Products
  • Receive Orders
  • Receive Cancellations
  • Receive Return Requests
  • Send Acknowledgments
  • Send Cancellations
  • Send Shipments
  • Send Returns

 

Regions

  • North America (please note this does not include Mexico or Canada)

 

Website: https://www.walmart.com/ 

Walmart Seller Support: https://sellerhelp.walmart.com/s/?language=en_US 

How it works
Products
Flow: Seller > Logicbroker > Walmart Marketplace
Product data stored in Logicbroker's Product Onboarding Center is sent to Walmart Marketplace on a schedule (hourly at 10 minutes past the hour). Seller can manage the data in the portal before sending it to Walmart Marketplace. 
Inventory
Flow: Seller > Logicbroker > Walmart Marketplace

Inventory updates in the Logicbroker system will be sent into Walmart Marketplace on a schedule (every 15 minutes).

Pricing

Sellers have 2 options to send pricing updates into Walmart Marketplace:

  1. Through Inventory: Sellers will update the Logicbroker Cost field on Inventory and this updates the Walmart Marketplace Price field on their site. To send pricing updates through Inventory, go to Connections > Connectors > Walmart > General > Include Price on Inventory > set this to true
    (Note: this setting will be set to false by default)



  2. Through Products: Sellers will update the Logicbroker Selling Price on Products and this updates the Walmart Marketplace Price field on their site. This is the defaule behavior and does not require any setup 
 
Orders
Flow: Walmart Marketplace > Logicbroker > Seller 
Orders are sent from the retailer to Logicbroker. Logicbroker then transforms the order data into a format the seller can easily understand and passes it into the seller's system. 
Acceptance Acknowledgments
Flow: Seller > Logicbroker > Walmart Marketplace
Sellers will acknowledge orders letting Walmart Marketplace know the order has been received and will be shipped. This can be done by creating an Acceptance Acknowledgements or having Logicbroker automatically create this on the sellers behalf. If you'd like for Logicbroker to automatically send out acceptancences, reach out to support@logicbroker.com.  
Cancellations
Seller Flow: Seller > Logicbroker > Walmart Marketplace
Walmart Flow: Walmart Marketplace > Logicbroker > Seller
For orders that cannot be shipped, sellers should create and send a Cancellation Acknowledgement that will be sent to Walmart Marketplace letting them know the order will not be shipped. For orders that are cancelled by the customer, Logicbroker will pull in the cancellation and send it to the seller's system. 
Shipments
Flow: Seller > Logicbroker > Walmart Marketplace
When sellers submit a shipment in the Logicbroker system, Logicbroker will send this shipment into Walmart Marketplace and the customer will be notified the order has been shipped. A valid tracking number is required so the customer can track delivery progress from the Walmart site. 
Returns
Return Request Flow: Walmart Marketplace > Logicbroker > Seller
Return Response Flow: Seller > Logicbroker > Walmart Marketplace
In the case where a customer initates a return, sellers can accept returns through Logicbroker. The process to follow would be: 

  1. The customer initiates the return from their Walmart account
  2. Logicbroker pulls in the return
  3. The seller creates a return response off the return request document in Logicbroker
  4. Logicbroker posts back the refund back to Walmart Marketplace

Requirements
Setup
To connect your Walmart Marketplace account to Logicbroker,

  1. In the portal, go to Connections > Connectors > Connect to a new system > Walmart
  2. Under the General section, select a Base URL using the dropdown (Note: using the sandbox URL will only provide sample responses from Walmart during testing)
  3. Mark Include WFS Orders? as true is you are processesing WFS orders
  4. Mark Include Price on Inventory? as true if you would like to send pricing updates on Inventory instead of on Products



  5. Click Connect
  6. Once prompted, log in using your Walmart Marketplace Seller credentials



  7. Authorize the permissions
  8. Connection complete!

Note: If switching from using credentials (API Key, Consumer ID, Channel Type) to using OAuth (logging in using Walmart credentials), be sure to save your credentials in another place in case you need to revert back. 

Troubleshooting and FAQs
Issue How to troubleshoot or resolve
nothing here yet!  

FAQ’s

nothing here yet!

 

Also see Walmart's Seller Help page.

Connector updates
Date Update
8/21/24 Support for OAuth connection