Replacing an expired AS2 certificate

Logicbroker does not let you remove an AS2 certificate while any of your EDI connections still uses it. To replace an expired or expiring certificate, add the new one first, switch your connections to it, and then remove the old one.

Before you start

You need the new public certificate as a .cer or .crt file. Private certificates are rejected.
You need permission to manage settings in the Logicbroker portal.

Steps

In the Logicbroker portal, go to Connections > EDI.
In My AS2 Certificates, click Add a new AS2 certificate and drop in or choose your .cer or .crt file. The new certificate appears in the table with its Thumbprint and Expiration Date. Note its thumbprint.
In My EDI Connection, click Edit on your connection. In the AS2 Certificate dropdown, select the new certificate (certificates are listed by thumbprint), then click Save. Repeat this for every connection override that uses AS2.
Switch your own AS2 software to the new certificate's private key at the same time, so messages keep flowing.
Back in My AS2 Certificates, click Remove next to the old certificate and confirm.

Messages you might see

You cannot remove that certificate since it is currently in use on one of your connections. At least one connection or connection override still has the old certificate selected. Repeat step 3 for it, then try again.
You must upload a public certificate not a private certificate. Export the public certificate (.cer or .crt) and upload that instead.
That certificate already exists. The certificate is already in your My AS2 Certificates table, so go straight to step 3.
A certificate with the same name already exists. Contact Logicbroker Support.

If you still need help, contact Logicbroker Support with your company ID (CoId) and a screenshot of the error.